Dear Patients,
Effective February 1st, 2024, there will be a $20 fee for any no-show appointments or cancellations made less than 2 hours prior to the scheduled appointment time. This decision was made by management in response to a growing number of patients who have failed to inform us or attend their appointments.
We value the time of both our healthcare professionals and our patients. This policy aims to ensure that appointments are utilized efficiently and to minimize disruptions to the scheduling system.
Your understanding and cooperation in adhering to this new policy are greatly appreciated. If you have any concerns or questions, please feel free to reach out to our Centre.
Thank you for your continued trust in our healthcare services.
Sincerely,
Fitzroy North Doctors
Management Team